SHIPPING DESTINATIONS
We currently ship within the 48 contiguous United States. We do not offer shipping to Alaska, Hawaii, U.S. territories, or international destinations at this time.
PROCESSING TIME
Orders are processed within 1 to 2 business days, excluding weekends and U.S. public holidays. Orders placed after business hours or during weekends will be processed on the next business day.
SHIPPING METHODS & TRACKING
We ship using USPS, FedEx, or UPS, depending on the destination and package size. A shipping confirmation email with a tracking number will be sent once your order has been dispatched
ESTIMATED DELIVERY TIME
Most orders arrive within 4 to 8 business days after shipping. Please note that delays may occur due to weather, holidays, or carrier issues beyond our control.
SHIPPING FEES
Standard shipping is free on all domestic orders within the contiguous United States. We do not currently offer expedited or international shipping options.
NEED HELP?
If you experience any issues with your order or need tracking assistance, please contact us at ookastudios@gmail.com. We typically respond within 1 to 2 business days.